Privacy Policy
Last updated:20/8/26
At Smile Support Locums, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
1. Who We Are
Smile Support Locums is a UK-based agency connecting dental practices with qualified, GDC-registered locum dental nurses. For the purposes of data protection law, Smile Support Locums is the data controller of your personal information.
2.Information We Collect
We may collect and process the following types of personal data:
From Dental Practices:
- Contact name and details (email, phone number, address)
- Practice information (name, location, staffing requirements)
- Payment and invoicing details
From Dental Nurses:
- Full name and contact details
- GDC registration number and indemnity
- CV, work history, and availability
- References and compliance documentation
- Bank details for payment processing (if applicable)
Automatically Collected Data:
- IP address, browser type, and usage data when visiting our website via cookies and similar technologies
3.How We Use Your Information
We use your data to:
- Match dental practices with suitable locum dental nurses
- Manage bookings and assignments
- Process payments and generate invoices
- Communicate important information (e.g., confirmations, updates)
- Comply with legal and regulatory obligations
- Improve our website and services
4.Legal Basis for Processing
We process your personal data under the following legal grounds:
- Contractual necessity – to provide services requested by you
- Legitimate interests – for business and administrative purposes
- Legal obligations – to comply with applicable regulations
- Consent – where you have given explicit permission (e.g., for marketing communications)
5. Sharing Your Information
We only share your data with third parties when necessary, including:
- Dental practices or nurses, as appropriate, for placement purposes
- Payment processors and accounting services
- Legal or regulatory authorities, if required by law
We do not sell your personal data to third parties.
6. Data Retention
We retain your data only as long as necessary for the purposes stated in this policy, or as required by law. You may request deletion of your data at any time, subject to any legal obligations we must meet.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at:
📧[email protected]
📞07399811377
8. Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
9. Cookies
Our website uses cookies to enhance your experience and gather usage data. You can control cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Smile Support Locums
📍 grange interlink community centre Bradford
📧 [email protected]
📞 07399811377
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